Return Policy

Eligibility varies by product type and country. We are currently able to accept returns on eligible items shipped to the U.S and Canada. Orders shipped to other countries are considered final sale.

Return by Mail

Gemelli cannot process refunds for items that were shipped incorrectly or delivered damaged.

Your refund of Original Form of Payment will be issued once Gemelli has received and processed your return. Please allow up to 14 days for processing.

When shipping a return by mail, please follow these guidelines:

Eligible item(s) must be returned or exchanged within 30 days of the item’s ship date.
Items must be returned unused, unworn, unwashed and undamaged.
Return items in their original packaging with all tags attached. Packaging may include hangers, plastic wrap, boxes, and dust bags.


Love your purchase but need it in a different size? We’re happy to exchange it if we have it in stock.

In order to make sure you get the item you want before it sells out, an exchange requires you to purchase the item again in your preferred size and return the original back to us. We will ship your new order right away. Once your return has been processed at our warehouse, we will reimburse you for the return according to your indicated choice of a refund, plus the original order shipping.

Return Address: